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Costco’s aura has never been brighter

Costco, to no great surprise, is much in the news lately — and, no great surprise, the news is overwhelmingly positive. To begin at the beginning, Craig Jelenik, the retailer’s longtime (and very effective) chief executive officer, has retired, ending an era of unprecedented retail success. Simultaneously, Richard Galanti, the company’s equally talented chief financial

Most admired list has notable absences

Most admired list has notable absences

Fortune magazine just published its annual list of most admired companies. As these rosters invariably are, the newest ranking of the world’s most admired companies makes for fascinating reading. Especially significant for students of mass market retailing is those retailers included on — and those who are missing from — the newest ranking. As background,

This event will not soon be forgotten

This event will not soon be forgotten

Viewed from almost any perspective, December 13, 2023, was a significant day in the history of mass retailing in ­America. On that day, to informally recognize the 90th anniversary of the National Association of Chain Drug Stores, America’s mass retailing community gathered together a not-so-random sampling of the individuals who created, advanced and immortalized health

Jelinek took a legend to another level

Jelinek took a legend to another level

Unlike most mass retailers, whose gyrations, machinations, new directions, false starts and management changes routinely make news, you seldom read or hear about Costco, the legendary “club” retailer. Indeed, the only time the Seattle-based retailer makes news is in announcing quarterly earnings reports, new clubs, new markets and the occasional management change. Among the recent

NACDS brought back normalcy

NACDS brought back normalcy

The National Association of Chain Drug Stores Annual Meeting, held at the end of April in Palm Beach, Fla., is now little more than a distant memory. The retailer and supplier attendees have returned to their daily chores, and the glow that routinely follows a successful industry meeting has begun to dissipate, crowded out by

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