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NRF 2022: Retail’s Big Show

Furner says customers are continually evolving

NEW YORK — At a time when changing expectations of consumers, the ongoing COVID-19 pandemic, supply chain disruptions and digital technology are causing long-held assumptions about business to be called into question, the National Retail Federation (NRF) is fortunate to have a leader focused on developing an effective response to those dynamics. John Furner, the