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MINNEAPOLIS — As executive vice president and chief supply chain and logistics officer at Target, Gretchen McCarthy is at the helm of one of the most complex and vital functions of the company’s operations. With over $106 billion in annual sales, Target’s success hinges on an efficient, adaptable and technology-driven supply chain. McCarthy’s mission is clear: “Target’s supply chain and logistics team is focused on getting the right products to our stores and guests as effectively as possible,” she says.
Under her leadership, Target continuously optimizes its supply chain by leveraging technology, artificial intelligence and strategic partnerships to enhance inventory management and improve operational efficiency. “It’s all about balancing reliability and flexibility with efficiency,” McCarthy explains.
What drives her most is the tangible impact of her team’s work on guests’ lives. “Every product we pick, pack and ship is for a guest who is counting on us to deliver it on time, every time,” she says. “Whether it’s a needed item for a sick child, a thoughtful gift or an everyday essential, over 50,000 team members ensure inventory is available whenever, wherever and however our guests choose to shop.”
McCarthy is especially proud of how her team navigated business volatility, overcoming supply chain disruptions like the ports strike while achieving the highest reliability levels in years. She also celebrates their commitment to sustainability, exemplified by Target’s first zero-waste supply chain facility in Hawaii, which earned TRUE certification.
With a relentless focus on innovation, efficiency and guest satisfaction, McCarthy is ensuring that Target’s supply chain remains a cornerstone of the company’s continued success.
