Heather Zenk

Heather Zenk has been president of U.S. supply chain at Cencora for the past five years, and held several other positions within the company prior to that. In this role, she has had responsibility for the U.S. distribution network of human and animal health products, as well as developing and implementing traceability business processes and technology that will enhance patient safety, further secure the pharmaceutical supply chain and create broader service offerings to manufacturer partners and Cencora customers. In addition, she has managed customer support and business enablement efforts, as well as replenishment and manufacturer operations.

Zenk’s combination of operational skills and business acumen uniquely positioned her to lead Cencora’s COVID-19 response team. She served as a vital resource to team members, hospital systems and dispenser customers, as well as manufacturer partners, helping them navigate the complexities that COVID-19 brought to the pharmaceutical supply chain.

She says she is really excited to take on a new role as senior vice president of digital transformation. “I’ll be partnering closely with our enterprise digital transformation team to develop and execute a comprehensive digital transformation strategy that enhances operational capabilities and ensures the customer experience remains central to all we do — ensuring the access to medications for patients when they need them, where they need them.” 

The part of her job that she finds most interesting and rewarding is “the people. Not just our incredible team members, but also the people I have the privilege to work with across organizations including HDA, NACDS, NCPA, PhRMA and AAM, as well as our manufacturer partners and other stakeholders to ensure the safety and resiliency of the nation’s pharmaceutical supply chain.”