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PHILADELPHIA — Joy Errico’s ability to manage crisis communications and corporate affairs with precision and resilience were on display last fall as she helped Rite Aid emerge from bankruptcy and chart a new course for long-term health and growth.
As senior vice president and chief corporate affairs and communications officer at Rite Aid, Errico leads the strategy and execution of corporate communications, public relations and crisis management, driving brand reputation and stakeholder engagement across multiple channels.
“What I find most rewarding in my role is the ability to shape the direction of our company while maintaining a strong commitment to our communities and customers,” says Errico. “Whether it’s navigating complex crises with transparency, implementing data-driven strategies to enhance customer loyalty or leading philanthropic initiatives that drive real change, the impact of our work is what fuels my passion.”
Errico’s vision and expertise in marketing, customer engagement and philanthropy have driven measurable results, reinforcing Rite Aid’s commitment to community health and customer loyalty. Under her leadership, the company has strengthened its corporate reputation and positioned itself for sustainable success in an evolving retail health care landscape.
Errico fosters customer engagement through oversight of Rite Aid’s digital, e-commerce, print, creative, customer loyalty and analytics initiatives, crafting personalized, data-driven engagement strategies that enhance loyalty and elevate the brand experience.
Errico also has assumed a leadership role in Rite Aid’s corporate philanthropy. As president of Rite Aid Healthy Futures, she steers community health initiatives that drive positive change.
