CINCINNATI — Kroger and Instacart have launched a new service that lets customers have groceries and eligible prescriptions* delivered together in a single order.
The Grocery & Prescription Delivery service is available across nearly all Kroger banners nationwide, including Fred Meyer, Ralphs, and Harris Teeter, and connects customers with more than 2,200 Kroger pharmacy locations.
The Instacart-powered service lets customers add eligible prescriptions to a grocery order or groceries to a prescription order via Kroger Family of Stores websites and mobile apps. Customers must be signed in and connected to their My Prescriptions account to use the service.
Kroger pharmacy teams fill and verify prescriptions before Instacart shoppers pick up and deliver orders. Prescriptions are secured in tamper-resistant packaging, and customers can choose to have them handed directly to them or left at their door.
“At Kroger, we’re committed to making it easier for our customers to take care of their health and their families,” said Colleen Lindholz, president of Kroger Health. “This new service combines the convenience of grocery delivery with the personalized care provided by our pharmacy teams. Customers have groceries and eligible prescriptions delivered together, knowing their prescriptions are filled and verified by the trusted Kroger pharmacy teams who serve their communities every day.”
The companies said the service is designed to reduce the number of separate errands customers need to run while expanding convenient access to Kroger’s grocery and pharmacy offerings.
“Grocery delivery has always been about removing friction from people’s lives, and picking up a prescription is one of the most important errands customers manage,” said Ryan Hamburger, chief commercial officer at Instacart. “Together with Kroger, we’re making it easier for customers to access groceries and pharmacy services in one order, bringing greater convenience to everyday life while preserving the trusted pharmacy experience customers depend on.”
Boost by Kroger Plus members can receive free grocery and prescription delivery on eligible orders as part of their membership benefits. Customers can learn more about Boost memberships at Kroger.com/membership.
*Prescription delivery requires enrollment in My Prescriptions and Online Pay. Prescription delivery eligibility may vary by medication type, delivery address type or local regulations. Age restrictions and other restrictions and exclusions apply. See Pharmacy for details.
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