CORK, Ireland and HERNDON, Va. —Morrisons, one of the UK's largest supermarket chains, has selected Everseen, a global leader in Vision AI solutions for the retail industry, in a long-term strategic partnership. Everseen will deploy its Evercheck solution across 200 Morrisons stores in the initial rollout phase, enhancing the checkout experience for customers and colleagues alike.
As customer expectations evolve toward faster, more convenient shopping experiences, self-service checkouts have become increasingly popular with Morrisons customers, ensuring a quick and efficient way to pay for items.
Everseen’s Evercheck platform uses real-time computer vision to simplify the self-checkout process. Gentle, on-screen prompts allow shoppers to easily correct any missed items themselves, keeping queues moving. The software integrates seamlessly with existing systems, optimising store operations and freeing store teams to focus entirely on customer service.
“Our new partnership with Everseen enables us to provide the fast and seamless checkout experience our customers want, while simultaneously equipping our colleagues to maintain the exceptional service that Morrisons is known for,” said Francesca Bezoari, Store Support Office Director at Morrisons
Following a successful trial, Morrisons committed to deploying Everseen's Vision AI technology to address a critical challenge in modern retail: delivering the convenience and speed of self-checkout while maintaining a seamless, frustration-free shopping experience for customers.
Joe White, CEO of Everseen added: “Morrisons recognise that the best AI solutions deliver measurable results without compromising the customer experience. Our Vision AI platform enables Morrisons to improve its satisfaction scores, proving that operational performance and customer service aren't competing priorities. We're proud to bring our experience from deploying across thousands of global checkouts to support Morrisons transformation.”
