LAKEWOOD, Colo. — The Shelby Report has named Natural Grocers®, the nation's largest family-operated natural and organic retailer, as a recipient of the 2025 Sustainability in the Food Industry Award. The recognition honors leaders driving environmental and social progress across the food supply chain.
Natural Grocers was recognized in the Collaborative Impact and Industry Leadership category for its pioneering Nutrition Education Program—a model that advances accessible nutrition education, community well-being and environmentally friendly practices.
The award recognizes leaders driving environmental and social progress across the food supply chain.
A "Commitment to Nutrition Education" has been at the forefront of Natural Grocers' mission since its founding in 1955. Today, it's known as one of Natural Grocers' Five Founding Principles, which have guided the company for more than 70 years. As the only national grocery retailer with a full-time, in-store Nutritional Health Coach (NHC) in nearly every location, Natural Grocers provides free, personalized, actionable, science-backed nutrition education right where food choices happen—in the aisles of its stores.
By investing in nutrition education as a core offering—not a peripheral service—Natural Grocers empowers customers and employees to make informed decisions that benefit both personal nutritional health and the planet.
Each NHC is a trained professional who completes more than 160 hours of continuing education annually, staying at the forefront of nutrition science and wellness trends. NHCs offer free, one-on-one coaching, personalized shopping experiences and community classes designed to inspire sustainable, long-term lifestyle changes.
"At Natural Grocers, sustainability isn't limited to our sourcing or operations—it extends to how we empower people," said Raquel Isely, vice president of marketing at Natural Grocers. "My grandparents, who founded our business, were ahead of their time. They understood that nutrition education is the foundation of a healthier community and a healthier planet. When we share knowledge, we help customers make choices that strengthen both."
The program's accessibility and replicable framework position it as a blueprint for embedding wellness and sustainability into retail operations. From its "Three Essential Hacks for a Healthier You" class series to community outreach initiatives, Natural Grocers' Nutrition Education Program offers a tangible, people-centered approach to sustainability—one built on human connection, trust and shared knowledge.
"In a retail landscape focused on convenience and speed, we champion human connection," Isely added. "Our Nutrition Education Program reflects our belief that real sustainability starts with informed individuals making mindful choices—day after day, meal after meal."
Presented annually, The Shelby Report's Sustainability in the Food Industry Awards celebrate innovators who reduce environmental impact, support communities and advance sustainable practices from farm to table.
