A CVS spokesperson issued the following statement, “We’re serving patients across our footprint and we’re not seeing any unusual activity regarding unplanned pharmacy closures or pharmacist walkouts. We’re committed to providing access to consistent, safe, high-quality health care to the patients and communities we serve and are engaging in a continuous two-way dialogue with our pharmacists to directly address any concerns they have.”
The statement continued, “In response to recent feedback from our pharmacy teams, we’re making targeted investments to address their key concerns, including enabling teams to schedule additional support as needed, enhancing pharmacist and technician recruitment and hiring, and strengthening pharmacy technician training. Our goal is to develop a sustainable and scalable action plan to support both our pharmacists and our customers so we can continue delivering the high-quality care our patients depend on.”
A Walgreens spokesperson said, “We recognize the incredible work our pharmacists do every day, especially this time of year when there is increased demand for their services across communities. Our leaders are in our pharmacies regularly, listening to concerns and frustrations and responding to feedback. We have taken steps over the last two years to improve pharmacists’ experience, advance the profession and enable them to provide the high value care they were trained to do. Nearly all of our 25,000 pharmacists continue to serve their customers and communities this week, and we thank them for it.”