Susan Morris

Susan Morris serves as chief executive officer of Albertsons Cos., one of the nation’s leading food and drug retailers. In this role, she drives the company’s growth and innovation strategy with a focus on earning customers for life. Her leadership emphasizes expanding digital engagement across e-commerce, loyalty, pharmacy and health, and in-store experiences, as well as strengthening connections between Albertsons’ retail brands and shoppers through the Albertsons Media Collective.

Prior to becoming CEO, Susan spent seven years as executive vice president and chief operations officer (2018–2025), where she oversaw retail operations for more than 2,200 stores across 35 states.

Susan’s career with Albertsons began more than 40 years ago at a customer service desk in the Denver market. Since then, she has built deep expertise across all facets of the retail grocery industry. A committed people-first leader, she has championed associate development and built high-performing teams that consistently elevate the customer experience and support the communities Albertsons serves.

Under her leadership the company is raising the bar by using technology and strengthening its connections with more than 40 million customers each month and thousands of communities across the ­country. 

“Our investments in technology and AI are fundamentally reshaping how we operate and serve our customers — driving smarter decisions, greater efficiency and more personalized experiences. Growth in our digital and pharmacy channels, combined with disciplined execution and targeted investments, continues to strengthen our value proposition and position us for success,” she said.