From 'need to' to 'want to': Why grocery shopping has become a sought-after experience
Data show that the shift is real: 88% of shoppers still prefer in-store grocery shopping, and 86% say they would pay more for a better experience.
Data show that the shift is real: 88% of shoppers still prefer in-store grocery shopping, and 86% say they would pay more for a better experience.
The July survey of 500 U.S. middle and senior store managers details how retailers are struggling to keep shelves stocked, customers satisfied, and establishments fully staffed.
Unlike last year’s early announcements, big retailers are staying quiet on seasonal hiring, fueling uncertainty about staffing levels ahead of the holidays.
“Generative AI tools are becoming the new gatekeepers of the shopper journey,” said John Carroll, President of Connected Commerce at Acosta Group.
Retailers can leverage the protein trend to boost sales and improve their position among health-conscious consumers.
Convenience retailers are redefining foodservice in a market where quick-service restaurants are losing ground.
Although 72% of shoppers have cut household spending, postponed trips, or delayed big purchases, most still feel in control of their grocery budgets.
Survey finds consumers will shop more in-store this year than last.
A trend toward hybrid spaces that fuse shopping with media, entertainment, and personalization.
Online grocery sales hit a new high last month, with Delivery and Ship-to-Home driving double-digit growth. Pickup was the only channel to decline.
Nearly 85% of private brand assortments are now available online, a sharp rise in digital accessibility.
Holiday spending is expected to decline by 5%, with Gen Z leading the cutbacks. Traditions endure, while value, food, and gift cards define the season.
Results highlight a resilient sector that is focused on smart growth, technology adoption, and enhancing the customer experience.
Family meals are 'the foundation for a healthy nation' and contribute to making America a more civil society.
While consumers’ views of business conditions improved slightly, the report signaled softening demand in key retail categories.
Nearly eight in 10 Americans say they’ve noticed higher grocery prices, with 42% “very concerned” about tariff-driven increases.