Andrea Leigh, principal in Andrea K. Leigh Consulting, shares with this week’s Video Forum her assessment of the evolution of omnichannel retailing. In the second of two interviews, she looks at some of the companies that are mounting a challenge to Amazon in e-commerce, the coming shakeout in delivery options, and recent developments in China that could have a significant influence in the U.S.
Video Forum: Andrea Leigh, Andrea K. Leigh Consulting
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This episode was recorded at the 2025 Cannes Lions International Festival of Creativity.