In this week’s Video Forum, Jenni Zilka, president of Good Neighbor Pharmacy, discusses the factors that have put the network of independent drug stores at the top of J.D. Power’s patient satisfaction survey for several years running. Prospects for PBM reform, health equity and community pharmacy’s ability to take on a bigger role in health care are among other topics addressed.
Video Forum: Jenni Zilka, Good Neighbor Pharmacy
Empowering pharmacists to better serve patients.
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