Video Forum: Lauren Brindley, Walgreens

Lauren Brindley, group vice president of beauty and personal care at Walgreens, tells this week’s Video Forum about the ups and downs of retailing during the COVID pandemic; the growing importance of technology, social media and omnichannel options in the categories she oversees; and the importance of in-store beauty advisors to the Walgreens offer. She also discusses some of the factors that will drive the evolution of beauty care going forward.