In this week’s Video Forum, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, analyzes the changing behavior of shoppers in the wake of the COVID pandemic. Ohri also shares insights about building and maintaining customer loyalty, and the significance of artificial intelligence and other cutting-edge technology on the consumer marketplace.
NACDS Leaders: Pharmacy is a catalyst for change and innovation, and NACDS TSE is where it happens.
Walmart commissioned Morning Consult to conduct a survey of more than 2,200 U.S. shoppers.
WASHINGTON – Data released by the U.S. Census Bureau shows modest retail sales gains in June despite an uneven pace of spending in recent months, National Retail Federation chief economist Jack Kleinhenz said. “The path of household spending remains difficult to read,” Kleinhenz said.
U.S. online retail sales will reach $1.2 trillion in 2024, up nearly 10% from last year, according to FTI Consulting’s 2024 Online Retail Report. The firm’s Retail & Consumer Products practice, which conducted analysis for the report, expects U.S. e-commerce sales to account for 22.
retailmediaIQ, publisher of Chain Drug Review and Mass Market Retailers, has opened nominations for MMR’s prestigious Women of Influence event, which honors leaders whose innovative contributions have shaped the future of retail.
She succeeds Stuart Aitken, who will step down from his role as senior vice president and chief merchandising and marketing officer at the end of the year.
The fee increase and added benefits reflect BJ’s strategy to strengthen its value proposition for members while maintaining long-term growth.
“Now that some of the election uncertainty has passed, consumers can focus on holiday shopping, but that comes with another set of distractions.”
