In the conclusion of a two-part interview, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, talks about major retailers’ use of technology and their growing scope in health care and media. He addresses the metaverse and its potential impact, personalization, and the balance between in-store shopping and e-commerce.
Video Forum: Lokesh Ohri, EY, Part 2
Related
2024 NACDS TSE welcomes NACDS chain and supplier members to Boston
NACDS Leaders: Pharmacy is a catalyst for change and innovation, and NACDS TSE is where it happens.
Walmart says a new era of 'Adaptive Retail' is here
Walmart commissioned Morning Consult to conduct a survey of more than 2,200 U.S. shoppers.
Census data shows modest sales gains in June
WASHINGTON – Data released by the U.S. Census Bureau shows modest retail sales gains in June despite an uneven pace of spending in recent months, National Retail Federation chief economist Jack Kleinhenz said. “The path of household spending remains difficult to read,” Kleinhenz said.
FTI says online retail sales to hit $1.2 Trillion
U.S. online retail sales will reach $1.2 trillion in 2024, up nearly 10% from last year, according to FTI Consulting’s 2024 Online Retail Report. The firm’s Retail & Consumer Products practice, which conducted analysis for the report, expects U.S. e-commerce sales to account for 22.
Latest
NRF report: Retail fraud surges as shoplifting declines
The findings come as NRF continues to urge the U.S. Senate to approve the Combating Organized Retail Crime Act.
Purina and the Senior Dog Veterinary Society partner for canine nutrition education
More than half of U.S. dog-owning households now have a senior dog, according to Purina, highlighting the increasing need for specialized care as pets live longer.
Publix pharmacies join Medicare GLP-1 Bridge program
The GLP-1 medications currently available through the program include Foundayo, Wegovy in both injectable and tablet forms, and Zepbound KwikPen.
Utz Cheese Balls brought the crunch to Beer Bowl 2026 in support of the Eagles Autism Foundation
Partnership with Garage Beer featured the "Million Cheese Ball Challenge" and fan activations in Sea Isle City, N.J.