Michelle Peluso, CVS Health’s executive vice president and chief customer officer, who will become co-president of CVS Pharmacy on January 1, tells this week’s Video Forum about the company’s ongoing omnichannel transformation. She also addresses the new Healthier Happens Together corporate advertising campaign, CVS’ growing array of digital and IT capabilities, and opportunities to enhance the patient and customer experience.
Shoppers can score incredible deals from leading brands like Apple, VIZIO, and Charbroil, making it the perfect time to upgrade their homes and gadgets.
“Often the retailer thinks all about the (end) customer and customer experience. But the supplier experience isn't necessarily top of mind,” says Home Depot's Melanie Babcock.
“A well-supported NPLEx benefits everyone – it protects communities, promotes transparency, and maintains responsible access,” said CHPA's Carlos Gutierrez.
With nearly half of this year’s fastest-growing brands focusing on affordability, the consumer shift toward value-driven shopping is expected to continue.
