In this installment of our series of interviews with industry leaders from the recent NACDS Annual Meeting, Richard Stephens, senior vice president of pharmacy at Costco, talks about how the company is “meeting patients where they want us.” He also addresses the benefits resulting from the loyalty of Costco’s pharmacy team, the role of technology and the scope of pharmacy practice.
Video Forum: Richard Stephens, Costco
Keeping the patient at the center of Rx care.
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