New York City-based Zitomer offers a shopping experience unlike any other drug store in the U.S. In this week’s Video Forum, Sharon Sternheim, the company’s president, talks about some of the elements — among them, extensive assortments of high-end beauty and personal care products, toys and apparel, as well as consistently high levels of customer service — that make Zitomer unique. Sternheim, an NACDS board member, also discusses challenges common to all retail pharmacy operators.
Video Forum: Sharon Sternheim, Zitomer
Latest
Retail industry set to record its fastest growth rate since 2022
Coresight Research says tax refunds and rising prices are lifting the top line, even as a K-shaped economy divides shoppers.
Retail spending shows resilience
The sector benefited from an unusual convergence of spending opportunities in June.
Instacart acquires Arpalus to advance real-time shelf intelligence
Technology will improve the inventory data needed for ecommerce fulfillment and in-store operations.
Costco’s ethos has stood the test of time
President and CEO Ron Vachris guides warehouse club toward 'culture of conviction'