Sherri Keeth, vice president and DMM for health care at Sam’s Club, tells this week’s Video Forum about the factors that have enabled the retailer to rank No. 1 in customer satisfaction among mass merchandiser pharmacies for nine years running, according to J.D. Power and Associates. She also discusses the club’s Rx Savings program and use of digital tools to enhance the pharmacy experience.
Video Forum: Sherri Keeth, Sam’s Club, Part 1
Patient satisfaction is always a top priority.
Latest
Shaquille O'Neal's new hoops-inspired candy Shaq-A-Licious SLAMS makes debut
"When I do something, I want it big! Big flavor, big fun, big everything," said Shaquille O'Neal.
CRN applauds federal recognition of dietary supplements in guidelines
The trade group welcomed dietary supplements' inclusion in the 2025–2030 Dietary Guidelines for Americans, highlighting their role in addressing nutrient gaps.
Flu reaches highest level in the U.S. in quite some time
“This flu season is exceptionally active,” says Anita Patel, vice president of Pharmacy Services Development at Walgreens.
Albertsons reports steady Q3 gains as consumers focus on value
Albertsons reported steady Q3 results but reduced its full-year outlook as pricing pressures and changes in drug reimbursement affect sales.