Sherri Keeth, vice president and DMM for health care at Sam’s Club, tells this week’s Video Forum about the factors that have enabled the retailer to rank No. 1 in customer satisfaction among mass merchandiser pharmacies for nine years running, according to J.D. Power and Associates. She also discusses the club’s Rx Savings program and use of digital tools to enhance the pharmacy experience.
Video Forum: Sherri Keeth, Sam’s Club, Part 1
Patient satisfaction is always a top priority.
Related
Video Forum: Natalie Ryan, The Emerson Group
Timely insights facilitate omnichannel engagement.
Video Forum: Jennifer Beatty, Emerson Group
Future of Commerce event to examine the grocery sector.
Video Forum: Justin Honaman, Amazon Web Services, Part 2
The era of agentic commerce gets underway.
Video Forum: Justin Honaman, Amazon Web Services, Part 1
New technologies promise to transform the retail and CPG sectors.
Latest
7-Eleven plans 645 store closures in continued portfolio overhaul
This continues a multi-year trend in which 7-Eleven has closed more stores than it has opened.
Dollar General expands AI-powered in-store audio network
New partnership with QSIC establishes one of the nation’s largest in-store audio networks backed by robust, data-driven measurement capabilities.
GIANT and MARTIN’S Feeding School Kids Initiative raises $1.2M to fight food insecurity in local schools
“Thanks to the continued support of our customers and team members, we have now raised nearly $10 million to help local public schools make a difference in their hunger relief programs.”
Tickets now available for 2026 Meijer LPGA Classic for Simply Give
Award-winning J. Brewer's | Frederik's and newly expanded Kraft Heinz Pavilion continue to be fan favorites with proceeds going to the Meijer Simply Give hunger relief program