Todd Huseby, partner and leader of the consumer health care sector at Kearney, examines the implications of some key recent developments for pharmacy retailers. COVID-19’s effect on shoppers, Amazon’s move into the prescription drug business, the emergence of other e-commerce challengers, and changes at CVS Health and Walgreens Boots Alliance are among the subjects addressed.
Shoppers can score incredible deals from leading brands like Apple, VIZIO, and Charbroil, making it the perfect time to upgrade their homes and gadgets.
“Often the retailer thinks all about the (end) customer and customer experience. But the supplier experience isn't necessarily top of mind,” says Home Depot's Melanie Babcock.
“A well-supported NPLEx benefits everyone – it protects communities, promotes transparency, and maintains responsible access,” said CHPA's Carlos Gutierrez.
With nearly half of this year’s fastest-growing brands focusing on affordability, the consumer shift toward value-driven shopping is expected to continue.
