BENTONVILLE, Ark. — Walmart is deepening its investment in workforce development with a new partnership that will give its U.S. employees free access to artificial intelligence training and certifications from OpenAI, the company announced this week.
Beginning in 2026, Walmart frontline and office-based associates will be able to pursue a customized version of OpenAI’s newly launched certification program through Walmart Academy, which the retailer calls the largest private training program in the world. More than 3.5 million associates have already participated in Walmart Academy programs.
“This collaboration builds on our nearly $1 billion commitment to skills training through 2026,” Chief People Officer Donna Morris said in a note to associates. “As we prepare associates across all areas — from supply chain to stores to tech — for the jobs of tomorrow, this free access to AI certifications and training through OpenAI will empower associates to lead and innovate in the retail industry.”
The announcement positions Walmart as an early mover among large employers seeking to integrate generative AI into employee development. The company said the initiative reflects its broader approach of being “people-led” by giving associates tools not only for their current jobs but also for personal growth in an increasingly digital economy.
Associates don’t have to wait until the 2026 launch. Walmart noted that AI training is already available through its Live Better U education benefit and via ai.walmart.com, a hub the company created to introduce employees to practical applications of AI at work.
Morris emphasized that the program is “more than a training program – it’s our promise to you,” underscoring Walmart’s long-term strategy of equipping its workforce to adapt as technology reshapes the retail landscape.
