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BENTONVILLE, Ark. — Walmart announced on Tuesday that it will begin offering free online grocery pickup in six markets and plans to add more markets in the coming weeks.
Walmart announced on Tuesday that it will begin offering free online grocery pickup in six markets and plans to add more markets in the coming weeks.
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"This new, easy shopping experience is an innovation that’s helpful for anyone with a busy schedule — particularly moms with small children," Michael Bender, executive vice president and chief operating officer of Walmart Global eCommerce, wrote in a corporate blog post announcing the move. "They can shop online and choose the pickup time that works for them, and they never have to unbuckle anyone’s seat belt."
The initial markets for the free pickup service are: Atlanta; Charlotte and Fayetteville, N.C.; Salt Lake City and Ogden, Utah; Nashville; Tucson, Ariz.; and Colorado Springs, Colo.
"Customers can simply shop their grocery lists online, choose a time to pick up their orders and then pull in to a designated parking area at their local stores, where associates will load the items into their cars," Bender said. "It’s all the convenience of a specially trained personal shopper, plus the things you’d expect from Walmart: the same low prices we offer every day in our local stores; no extra fees or charges; and the ability to place an order and pick it up the very same day.
"With 70% of the U.S. population living within five miles of an existing Walmart store, this is an idea that simply makes sense for us. We have the locations already in place and, with our website and mobile app expertise, we’re able to combine those things in a way that helps our customers save time and still take advantage of our everyday-low prices."
Bender says that customers in test markets have embraced online grocery ordering and store pickup.
