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MOON TOWNSHIP, Pa. — After issuing an alert yesterday, GlaxoSmithKline Consumer Healthcare is voluntarily recalling all alli weight-loss products from U.S. and Puerto Rico retailers.
After issuing an alert yesterday, GlaxoSmithKline Consumer Healthcare is voluntarily recalling all alli weight-loss products from U.S. and Puerto Rico retailers.
GSK said Thursday that it’s recalling the weight-loss aid because the company thinks some packages of the product were tampered with and may contain product that is not authentic alli.
An investigation is under way, GSK said, adding that the company is working with the knowledge of the Food and Drug Administration on the retailer-level recall. The company issued a warning about possible product tampering on Wednesday.
GSK said it received inquiries from consumers in seven states about bottles of alli that contained tablets and capsules that weren’t the authentic product. A range of tablets and capsules of various shapes and colors were reported to be found inside bottles.
In addition, some bottles inside the outer carton were missing labels and had tamper-evident seals that were not authentic, according to the company, which added that these tampered products were bought in retail stores.
"Safety is our first priority, and we are asking retailers and pharmacies to remove all alli from their shelves immediately," stated Colin Mackenzie, president of GSK Consumer Healthcare North America. "We have posted a consumer alert on our website, www.myalli.com, and issued a news release with information and photographs to help consumers determine if their alli is authentic."
A turquoise blue capsule with a dark blue band imprinted with the text "60 Orlistat," alli is packaged in a labeled bottle that has an inner foil seal imprinted with the words: "Sealed for Your Protection." GSK said consumers should confirm that any alli in their possession matches that description. Pictures of the product are available on the alli website.
Consumers who have product they are unsure or concerned about should not use it, GSK noted.
"We are committed to finding out what happened and to doing everything possible to prevent future issues with alli," added Mackenzie. "We regret any inconvenience caused by this retailer recall."
