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ARLINGTON, Va. – As security concerns rise, grocery retailers are ramping up asset protection efforts to ensure customer safety and business resilience. Recent FMI – The Food Industry Association research highlights how evolving security strategies impact shoppers’ experiences and retailers’ readiness to address modern threats.
According to FMI’s Shopper Perspectives on Theft, Safety, and Asset Protection Strategies report, most grocery shoppers (93%) feel their primary grocery store is a safe place to shop, with 91% appreciating security measures in place. However, a notable 20% have adjusted their shopping behaviors due to safety concerns, with some opting for online grocery shopping instead.
At the industry level, FMI’s Asset Protection in Food Retail report underscores how retailers are expanding security measures to address challenges like shoplifting, legal hurdles, and emergency preparedness. Over 80% of surveyed asset protection leaders report having established payment and data security plans, associate wellness, cybersecurity, and violence prevention.
As grocery retailers continue to navigate these evolving security challenges, FMI’s research highlights the importance of proactive investment in asset protection to maintain trust and stability in the industry.