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Pamela Stewart, Coca-Cola

Chief Customer Officer for Retail, North America.

Since 2023, Pamela Stewart made her mark as Coca-Cola Co.’s chief customer officer for retail in North America, leading an organization that serves 110 digital, physical and pure-play customers, representing more than $30 billion in retail sales. Earlier this month, she became global president of the McDonald’s division, where she will lead Coca-Cola’s partnership with the restaurant chain across 100 markets.

“My mission is to make Coca-Cola a growth partner our retail customers cannot imagine building their future without,” she said. “That starts with understanding their shoppers and earning their trust. I bring the strength of our people, brands and bottling partners together to turn shared ambition into results. For me, success is growth our customers can measure and a partnership they value.”

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As head of customer service, Stewart put programs in place that will serve Coca-Cola well even as she focuses on her new role.

“My proudest professional accomplishment over the past three years has been the accelerated progress in modernizing retail,” Stewart said. “It has been a privilege to lead passionate, thoughtful leaders across our system, representing brands people love, and working alongside our customer and bottling partners to deliver industry-leading category growth. Together, we have translated a shared ambition into a stronger growth trajectory.”

Stewart brings the same mindset to the Coca-Cola’s McDonald’s division: “I find the most interesting work begins with a question: What needs to be true for us to achieve more together? Understanding a customer’s ambition and bringing the right people and resources together to turn it into shared growth is a challenge I enjoy.”

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