Tanvi Patel, Amazon Pharmacy

A third of prescriptions in the United States go unclaimed because of barriers like access, convenience and affordability. Tanvi Patel is working to change that.

As vice president and general manager of Amazon Pharmacy, Patel leads innovation in customer experience, strategic industry partnerships and growth initiatives to make it easier for patients to get the medications they need.

“At Amazon Pharmacy, we are working together toward a mission of removing barriers that stand between patients and the medications they need,” Patel says. Her focus is expanding the pharmacy’s reach, improving the customer experience and helping create better patient outcomes.

That effort includes offering customers upfront, transparent pricing and 24/7 access to pharmacists who can answer questions. Amazon Pharmacy is also expanding its same-day delivery network, which is expected to reach 4,500 cities and towns by the end of 2026.

Patel brings Amazon-wide experience to the challenge. During her 15 years with the company, she has launched and scaled consumer-focused initiatives spanning retail, devices, grocery and fashion, driving innovation, customer engagement and revenue growth.

Her background also spans business, technology and healthcare. Patel earned a degree in finance and health services from the University of Arizona, a master’s in information sciences from the University of Maryland, and an MBA from New York University.

Today, she is applying that experience to a fundamental challenge in pharmacy: ensuring that receiving a prescription isn’t the end of the process, but the start of a straightforward path to getting the medication.

For Patel, that means leveraging Amazon’s scale and capabilities to expand access and make the pharmacy experience simpler and more transparent for patients.