ATLANTA – Dematic, a global leader in supply chain automation, partnered with Pattison Food Group to modernize grocery fulfillment operations at its Langley, British Columbia distribution center. The 485,000-square-foot ambient grocery facility leverages advanced automation technologies designed to improve split-case fulfillment efficiency, increase throughput capacity and support scalable grocery distribution operations across Western Canada.
"Dematic's strength extends beyond automation to a deep understanding of the operational realities shaping modern grocery fulfillment," said Mike Olson, senior vice president of supply chain and wholesale at Pattison Food Group. "That expertise helped us build a scalable, intelligent operation that improves performance today while supporting the flexibility needed for future growth."
Supporting Pattison Food Group's nine retail grocery banners, including Save-On-Foods, PriceSmart Foods and Quality Foods, Dematic developed the automated solution to reduce manual handling, enhance order accuracy and increase fulfillment agility in response to evolving consumer demand.
Scalable, Omnichannel Grocery Operations
Dematic's solution incorporates several advanced automation technologies, including the following:
- Improved warehouse orchestration through Dematic's suite of software solutions
- Increased high-density grocery storage capacity with a Dematic RapidPick® and a nine-aisle Dematic Multishuttle® system providing nearly 62,000 automated storage locations
- Supported efficient split-case and full-case fulfillment for approximately 11,000 grocery SKUs through 16 goods-to-person workstations
- Increased throughput and fulfillment efficiency through integrated decant, conveyor, sortation, tote handling, buffering and sequencing systems
- Improved operational efficiency and supported reusable tote-based sustainability initiatives
- Maximized system uptime and ongoing operational support through resident maintenance and lifecycle services
"As grocery operations become more complex and consumer expectations continue to rise, success depends on fulfillment environments that are intelligent, adaptable and built to scale," said Alexandre Guiard, senior vice president of business solutions, Americas at Dematic. "With decades of experience supporting grocery supply chains worldwide, our partnership with Pattison Food Group reflects a shared commitment to building intelligent fulfillment operations where software, automation and operational intelligence serve as the mind behind the machine — improving service levels, increasing operational confidence and supporting long-term growth."
