Kearney: Agentic AI on the rise
‘An arms race is underway — not for stores or clicks but for algorithmic preference.’
Research
Holiday shoppers split on spending as retailers boost incentives
Rakuten/Harris Poll finds 28% plan to spend less while 26% plan to spend more this holiday season, with families feeling the most pressure.
Circana report charts generational shifts reshaping retail spending
To succeed in the “Aging Arc,” brands need to combine personalization, digital savviness, and genuine connection across different generations.
The ongoing evolution of convenience store shoppers
A new Acosta Group study shows how convenience stores boost loyalty via curated assortments, targeted promotions, and value offerings.
FMI report shows grocery stores’ expanding role in convenient, affordable dining
Report shows consumers seek foodservice options for lunch and late afternoon.
Cocoa shortage pushes shoppers to trade down
Survey: Price sensitivity and substitutions reshape the chocolate aisle as awareness grows.
U.S. convenience stores slip in Q2 as core staples weaken
According to the latest NACS NIQ Global Convenience Store Industry Report, sales dipped slightly in Q2 2025, contrasting with the broader retail market.
NIQ report shows beauty driving trips and spend for U.S. retailers
U.S. beauty sales rise as online sales increase 21% and consumers adjust routines after cosmetic procedures.
Richer milk, greater retail impact
What dairy’s shifting composition means for retailers riding the protein wave.
From 'need to' to 'want to': Why grocery shopping has become a sought-after experience
Data show that the shift is real: 88% of shoppers still prefer in-store grocery shopping, and 86% say they would pay more for a better experience.
GreyOrange Research: Retail stores are suffering tariff-induced “stock shock” and staffing challenges
The July survey of 500 U.S. middle and senior store managers details how retailers are struggling to keep shelves stocked, customers satisfied, and establishments fully staffed.
Seasonal retail hiring at its lowest since 2009
Unlike last year’s early announcements, big retailers are staying quiet on seasonal hiring, fueling uncertainty about staffing levels ahead of the holidays.
AI becomes retail’s new gatekeeper, Acosta Group finds
“Generative AI tools are becoming the new gatekeepers of the shopper journey,” said John Carroll, President of Connected Commerce at Acosta Group.
Protein trend reshapes grocery aisles
Retailers can leverage the protein trend to boost sales and improve their position among health-conscious consumers.
C-stores are winning the food fight
Convenience retailers are redefining foodservice in a market where quick-service restaurants are losing ground.
FMI survey: Shoppers grow anxious about food prices
Although 72% of shoppers have cut household spending, postponed trips, or delayed big purchases, most still feel in control of their grocery budgets.