Instacart ends item price tests after backlash
Instacart stated it carefully considered customer feedback and admitted that pricing differences for identical items led to confusion and eroded trust.
Technology
Gen AI a decision accelerator, but intent to buy through platforms is low
Gen AI platforms are quickly becoming a starting point for shopping.
How Electric Era’s Quincy Lee is reimagining EV charging for retailers
A former SpaceX engineer, Lee views energy infrastructure through the same systems approach that helped launch satellites.
AI takes center stage at FMI Supplier Development Committee retreat
The meeting concentrated on how AI integration is transforming supplier development.
Albertsons rolls out AI Shopping Assistant
The AI-powered planning and shopping assistant can reduce shopping time down to as little as four minutes.
Ahold Delhaize USA completes omnichannel platform rollout
The platform rollout covered over 2,000 stores and is in line with the company’s Growing Together strategy.
PepsiCo and Infosys partner for AI-driven Sales+ platform
Sales+ developed with Infosys consolidates legacy tools into one guided ecosystem, improving speed to shelf and reducing manual processes across the DSD network.
ADvendio and Vistar Media integrate to streamline DOOH campaign management
Partnership enables submission of media campaigns and retrieval of delivery data all within a single platform.
LiquiDonate upgrades Shopify returns app
The upgrade enables small and mid-sized merchants to manage enterprise-level returns and allows donations of unsellable items to over 4,000 nonprofits.
Instacart rolls out new enterprise AI solutions to democratize AI for grocers of all sizes
AI solutions launch retailers include Kroger, Sprouts Farmers Market and Good Food Holdings.
Grubhub moves into grocery with Instacart partnership
Grubhub customers can now order from Instacart’s network of more than a thousand national, regional, and local retail banners across the U.S.
Instacart expands tech reach for independent grocers
Independent grocers nationwide are adopting Instacart’s solutions like Caper Carts, FoodStorm, and Storefront Pro to streamline operations and enhance the shopping experience in-store and online.
Hypercell for SNAP brings next-generation AI to state benefit systems
Hypercell for SNAP uses advanced machine learning to process complex eligibility documents, cut payment errors, and reduce administrative burdens.
NIQ announces the 2025 North American Breakthrough Innovation Award winners
Recognizing visionary brands driving impact, growth, and consumer connection.
Walmart teams with OpenAI to create AI-first shopping experiences
Partnership will allow customers and members to complete purchases from Walmart directly within ChatGPT.
Kearney: Agentic AI on the rise
‘An arms race is underway — not for stores or clicks but for algorithmic preference.’