In this installment of our series of interviews with industry leaders from the recent NACDS Annual Meeting, Richard Stephens, senior vice president of pharmacy at Costco, talks about how the company is “meeting patients where they want us.” He also addresses the benefits resulting from the loyalty of Costco’s pharmacy team, the role of technology and the scope of pharmacy practice.
Video Forum: Richard Stephens, Costco
Keeping the patient at the center of Rx care.
Latest
Private label sales in the U.S. reached $282.8 billion in 2025
PLMA releases year-end data as industry celebrates Store Brands Month
Kroger breaks ground on massive Crawfordsville store project
The contractors and Kroger engineers plan to open the new Marketplace in about one year
Five forces recasting grocery and mass retail
The retail media narrative shifts from on-site ads to in-journey influence — with the store as the anchor asset
2026 Forecast: Grocers are resilient amid disruption
Chains boost store brands, while health care priorities reshape core categories