Don’t slim down your customer base
Kantar’s research suggests that GLP-1 users are reshaping what loyalty looks like in today’s marketplace, and they are willing to switch retailers to support their new way of life.
Scot Meyer
MMR recognizes "Women of Influence" for 2025
What all of the leaders have in common are talent, hard work, and a commitment to advancing their businesses by meeting the needs of their immediate customers and end consumers.
Retail’s digital transformation: how technology is redefining the shopping experience
“It’s not enough to just know who is shopping with us—we need to understand what kind of shopping trip they’re on today.”
Scaling culture: How Walmart maintains its values across a workforce of 2.1 million
“It’s not enough to have values on a wall—you have to ensure they are lived daily and hold people accountable when they are not.”
Walmart aims to be a community resource in good times and bad
Eileen Hyde: “Our everyday operations and our philanthropic efforts are intertwined.”
Winning with customers, now and in the future, requires retailers and suppliers to work together
"When we work together transparently, we not only solve immediate challenges but also unlock opportunities for industry-wide transformation.”
Walmart CEO Doug McMillon on how retailing is changing and how it is staying the same
In an interview with David Pinto, McMillon talks about Walmart's past, present and future.
People are at the heart of Walmart’s current and future success
Future of Commerce 2030 event spotlights the power of partnerships and culture.
Report forecasts about 15,000 U.S. store closures in 2025
The 7,325 stores shuttered in 2024 was the highest number since the pandemic.
Target's Cornell: People and culture still critical to retail success
“That (success) wasn't a byproduct of a presentation or a PowerPoint slide. It came down to great people."
Ulta Beauty names Kecia Steelman president and CEO in leadership transition
Dave Kimbell to retire after 11 years with Ulta. He was named CEO in 2021.
Bulu’s hybrid hub-and-spokes model reimagines logistics
“If you’re not thinking omnichannel from day one, you’re already behind."
Holiday spending is expected to rise, but consumers will remain focused on finding deals
“It is encouraging that consumers are planning to spend more this holiday season, but with this optimistic outlook comes a reminder that price and value remain front-of-mind for many.”