LONDON – Haleon PLC has reached a five-year agreement with Microsoft Corp. that aims to accelerate the consumer health company’s “win as one” strategy to build a more agile, performance-based culture.
The agreement builds on Haleon’s existing use of Microsoft 365 Copilot and supports wider adoption of artificial intelligence in ways that help its teams automate routine tasks, collaborate more effectively and focus on higher-value work, the company said in announcing the deal.
“By combining Microsoft’s cloud and AI capabilities with Haleon’s deep consumer health expertise, we’re accelerating our AI progress — simplifying how we work, unlocking more value from our data, accelerating innovation and helping our teams make faster, smarter decisions to benefit our consumers,” said Claire Dickson, Haleon’s chief digital and technology officer.
Haleon said the new capabilities will help its digital and technology teams "manage, govern and secure intelligent digital agents." The agents will identify opportunities earlier, respond more quickly, and deliver better outcomes for consumers, customers and health professionals, the company said.
Microsoft is among the big AI providers pushing to get more businesses using the AI platforms they’re collectively spending hundreds of billions of dollars to build. Microsoft is pitching privacy and trust as major selling points for its platform, with promises that a customer’s data and related insights won’t be used to train its AI models in ways that might benefit a customer’s rivals.
